Get ERP Rescue for Failed ERP Implementation Projects

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ERP Rescue

Microsoft Dynamics 365 ERP Rescue

With our experience of helping our customers across the globe we have found that many ERP and CRM system implementations fail to achieve the desired goal. According to Gartner around 55 % of ERP projects fail to meet their intended goal. We offer a unique and effective service to rescue organizations from such failures.

Major reasons for such failures are

Poor Fit Gap Analysis and software choice

Accurately defining the business process within an organization is the most critical aspect for the success of ERP and CRM projects. All stakeholders must define their needs clearly and these must be documented properly. Any failure in doing so will result in poor fit gap analysis and a software solution which might not be suitable for the organization.

Some of the classic examples we have seen are

A small organization trying to adopt ERP solution designed for enterprises with most of its functionalities either too complex or unnecessary.
An organization implements on-premises ERP solution and struggles to keep up with the infrastructure and data security.
Organization that implements ERP and CRM solutions without looking into the information requirement and functionality offered by the solution. This results in extensive modification in ERP solution which limits their capability to keep it up to date and migrate to the cloud.

Lack of Change Management and Leadership

ERP solution implementation leads to digital transformation for an entire organization, and executive leadership and support are most important factors in the success of ERP adoption. Any significant change in any project area including requirement, budget and resource must be initiated from the leadership. Without executive leadership and support ERP projects are bound to fail.

Team turnover or lack of resources

Any ERP project is long-term and requires commitment and daily focus from all stakeholders including business leaders, managers and team members. Because an ERP involves the entire business area, a lead stakeholder must be in place to provide business process outline, feedback, and oversee testing for their business area. ERP implementations fail if organizations do not commit the right resources or fail to plan for team turnover resulting in inconsistencies between business process definition, approach and feedback processes.

Lack of testing and Training

The major reason for ERP project failure is the lack of testing and training. Lack of testing results in significant disruption of business due to unwanted behavior from the system while lack of training leads to inefficient usage of software. It also makes users uneasy with the system resulting in lack of adoption of solution, overdependence on manual processes and more data inaccuracies.